Frequently Asked Questions
How can I track my order?
After your order is shipped, you will receive a tracking number by email.
How long does shipping take?
Orders are usually processed within 1–3 business days. Estimated delivery times vary by location.
Do you offer returns?
Yes. Eligible items may be returned according to our Refund & Returns Policy.
What payment methods do you accept?
We accept secure payments through major debit cards, credit cards, and trusted online payment providers.
Are your dresses true to size?
Most products follow standard sizing. Please review our Size & Fit guide before purchasing.
What if my order is delayed?
Shipping carriers may occasionally experience delays. Please contact customer support if your tracking has not updated.
How do I contact customer support?
- Email: info@theislewear.co.uk
- Phone: +44 203 402 9154