Refund and Returns Policy
Return Eligibility
We accept eligible returns within 14 days of delivery.
Returned items must:
- Be unused and unworn
- Include original tags
- Be returned in original condition
Non-Returnable Items
The following items are not eligible for return:
- Final sale products
- Worn or damaged items
- Products missing original tags
Refund Process
Once your return is received and inspected:
- Approved refunds are issued to the original payment method
- Processing time depends on your payment provider
Return Shipping
Customers may be responsible for return shipping costs unless the item received was incorrect or damaged.
Damaged or Incorrect Orders
Please contact us within 48 hours of delivery if:
- Your item arrived damaged
- You received the wrong product
- Items are missing from your order
Customer Support
Email: info@theislewear.co.uk
Phone: +44 203 402 9154